Shipping method - DHL, Hermes BorderGuru & Deutsche Post + Track&Trace Shipping country - Austria
Shipping method - DPD, Austrian Post + Track&Trace Estimated return costs
(Please note that there may be high costs for the return trip to China ≈ 25 €).
4. Get the purchase amount refunded to your account A full refund will be made via the original payment method after we receive your return. If possible, items should be returned in their original condition and as undamaged as possible. The purchase amount will be refunded to you via the payment method you used. The purchase amount will be refunded to your bank account or other payment method within two working days. Please note: Always contact our customer service before returning your order. Orders returned without prior contact cannot be refunded.
Hygiene items A list of hygiene items that cannot be returned and are not refundable (the list is not exhaustive): underwear, bikini, make-up, hair styling products, beauty products, etc. We take hygiene and public safety seriously and, for the safety of our customers, we refuse the return of beauty and health products.
Cancellation of orders Cancellation of your order is only possible 5 minutes after placing the order. After 3 hours, our orders are stopped in processing and after that, cancellation is unfortunately no longer possible. If you want to cancel your order, please contact info@sunabz.de after you have placed your order. Returns are always at the sender's risk and return costs are not refunded. Email address: info@sunabz.de
Hygiene items A list of hygiene items that cannot be returned and are not refundable (the list is not exhaustive): underwear, bikini, make-up, hair styling products, beauty products, etc. We take hygiene and public safety seriously and, for the safety of our customers, we refuse the return of beauty and health products.
Cancellation of orders Cancellation of your order is only possible 5 minutes after placing the order. After 3 hours, our orders are stopped in processing and after that, cancellation is unfortunately no longer possible. If you want to cancel your order, please contact info@sunabz.de after you have placed your order. Returns are always at the sender's risk and return costs are not refunded. Email address: info@sunabz.de
